Warehouse Operations Manager - Carson, CA

Job Detail

SUMMARY:

Directs and coordinates Distribution Center activities to obtain optimum efficiency and economy of operations and maximize location operating profit by performing the duties listed through subordinate supervisors.  This position will plan, organize, staff direct and control specific activities including operations, administration, and customer service.  This individual will ensure that systems and procedures are developed supporting the established company organizational objectives.  Secondary responsibilities will include account management with in house customers as needed to support the Distribution Center Manager.  This position will review the expenses of the distribution center and respond to controllable budget variances.  Each location will operate and comply with all federal, state and local statues.

ESSENTIAL DUTIES AND RESPONSIBILITIES:  (including but not limited to)

Plans, develops and implements organization policies and goals consistent with established company policies and procedures designed to increase the volume of customer accounts and warehouse activities.

Coordinates activities of distribution center such as; operations, administration, customer service, coordinating with sales to effect operational efficiency and economy.

Reviews monthly P&L Reports comparing to budget information and expense trends being accountable for controllable budget variances.  Maintain a system of controls designed to ensure those service levels and operational goals are met within the prescribed cost, revenue and profit parameters.  Responsible for budget development of location controllable expenses.

Confers with administrative personnel and reviews activity, operation and sales reports to determine changes in programs or operations required.

Represent the company in the market place promoting the organization in the local community, industry and trade associations.

Encourage an environment of effective customer service standards assuring that customer accounts receive the necessary level of operational and administrative support.

Participate in sales calls in an effort to ascertain the customer needs and requirements.  Review with the DC Manager and Office Manager all rate proposals and monitor for areas of improvement.  Review account strategies and areas for improvement with appropriate company resources.

Develop and support the organizational efforts designed to maintain the standards for the safety, security and sanitation programs.


ADDITIONAL RESPONSIBILITIES:

Provide support to other areas of the company as requested to support overall company goals.
Abide by all local, state and federal regulations involving safe and responsible work environment.


SUPERVISORY RESPONSIBILITIES:    Provide guidance to administrative subordinates.

Manage subordinate managers in support of their staff of employees in the Warehouse, Customer Service and Administration.
Responsible for the overall direction, coordination and evaluation of these units.  Also may directly supervise a non-supervisory administrative position.
Carries out supervisory responsibilities in accordance the organization’s policies and applicable laws.
Administers the recruitment process; interviewing, hiring and training employees.
Monitors the scheduling of manpower levels, assigning and directing work
Conducts performance appraisals, motivates, address complaints, discipline and resolve problems.


QUALIFICATION REQUIREMENTS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


EDUCATION and/or EXPERIENCE:

Bachelor’s, 4-year degree or university program certificate and a minimum of five years experience in warehousing and logistics management.  Individual needs to be self-motivated and possess excellent written and verbal communication skills.  Must be able to facilitate meetings and make presentations before large group of employees. Experience in a Third Party 3PL multi- customer environment extremely desired. Understanding of Retail Compliance, RF, and EDI as it relates to warehouse operations important.  Familiar with regional state and federal regulations as required. 


LANGUAGE SKILLS:

Excellent written and verbal communication skills and strong interpersonal skills required. Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures or governmental regulations.  Ability to write reports, business correspondence and procedure manuals.  Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.


MATHEMATICAL SKILLS:

Strong mathematical/statistical analysis knowledge required.  Ability to solve practical problems and deal with a variety of instructions furnished in written, oral, and diagram or schedule form.


REASONING ABILITY:

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Able to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.


CERTIFICATES, LICENSES, REGISTRATIONS:

Professional Logistical organization participation preferred.


OTHER SKILLS AND ABILITIES:

Strong analytical skills, as well as, independent thinking/reasoning ability. Able to work effectively with a wide range of personnel.  Demonstrate professional image in the work environment, both personal and professional.

Proficiency in computer skills; Word, Excel, WMS, Synapse, Payroll and database systems


PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Ability to sit for prolonged periods of time.  Computer use requires good vision and ability to use keyboard.  Ability to manipulate data on computer screen sees fine numbers.  Ability to lift and carry 10-15 pounds.  Often required to stand, walk, use hands to finger, handle or feel and reach with hands and arm.  Specific vision abilities required by this job include close vision and ability to adjust focus.  Ability to communicate effectively required.  Some travel required.


WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Professional office environment.  Noise level quiet to moderate.  Exposure to office machines, phones, faxes, computers and copiers.
Warehouse environment, Noise level quiet to moderate. Exposure to material handling machinery, dock doors, and related warehouse equipment.

 

CONTACT INFO:

Tom Lentz
Tom.Lentz@godependable.com
Phone: 
(323) 526-2200
Extension: 5105